Technical support
Texecom strives to offer the best of the technical support to our installers in order to make their installations successful. Our technical support is now available through multiple channels for your benefit.
Telephonic Support
Telephonic technical support is available to Texecom installers in English, Hindi, Tamil, Telugu, Kannada and Marathi. Dial on +91 91520 10269 or email us on indiatechsupport@texe.com to reach our support engineers and get your queries answered.
We recommend you to download our free programming software, Wintex, which makes it easier to program our panel and helps us guide you over the call easily.
Easy-to-Install Manuals
Download our “Easy-to-install” handy manuals to get your installation done quickly.
We will keep adding more!
Controls
- Premier Elite Smartkey (GCC-0012)
- Premier Elite LCDLP-W (GCE-0002)
- Premier Elite Control Panels Default Settings (India only)
Communicators
- Texecom Connect Smartcom (CEL-0003)
- Premier Elite COM-IP (CEJ-0008)
- Premier Elite COM-GSM (Internal and External) (CEG-0005 and CEG-0002)
- Premier Elite Odyssey 3 (FCC-1970 & FCC-2084)
- Premier Elite Odyssey 5-W (GBT-0002)
Sensors
Forum
Join our forum to get your questions answered from our Technical Support team or our family of Texecom installers across the globe. You can chat with our MD directly, share your wish list of features that you would like to see in our products and stay updated on new product launches.